Tech Support

Ever wondered what it’s like to babysit the technologically inept? Lucky you—here’s your backstage pass to the soul-crushing world of tech support, where “turn it off and on again” is considered an advanced solution. From the most outrageous customer requests to the daily grind of problem-solving, expect plenty of WTF stories and a whole lot of sarcasm.

My First Day On The Job: Internet Nightmares And Heart Rate Spikes

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Ah, the first day on the floor. For some, it’s a whirlwind of excitement and novelty. For me, it was a heart-pounding, stress-inducing rollercoaster that had me truly questioning my life choices. Welcome to my first day as an internet tech support agent—a day that felt like it lasted a year, complete with a Fitbit … Read more