Tech Support

Ever wondered what it’s like to babysit the technologically inept? Lucky you—here’s your backstage pass to the soul-crushing world of tech support, where “turn it off and on again” is considered an advanced solution. From the most outrageous customer requests to the daily grind of problem-solving, expect plenty of WTF stories and a whole lot of sarcasm.

No, I Can’t ‘Just Hack It For You’: A Rant For The Computer Illiterate

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Alright, folks, gather ’round, because it’s time for a good ol’ rant about one of my favorite subjects: the computer illiterate and their insane belief that I’m some sort of magical hacker wizard who can “just hack it” for them. Spoiler alert: I’m not, and neither is anyone else you know who has a basic … Read more

Why Your Laptop Won’t Turn On (Hint: It’s Not F*ing Magic)

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So, your laptop isn’t turning on, and here you are, panic-stricken and staring at a lifeless screen as if it’s going to magically fix itself. Let me break it to you—your laptop isn’t some mystical device that conjures up electricity and circuits from thin air. No, it’s a machine, a mere mortal in the world … Read more

How To Talk To Tech Support Without Sounding Like An Idiot

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Ah, tech support—the digital abyss where your sanity goes to die and patience is tested like a caffeine addict in a decaf-only cafe. We’ve all been there, trapped in a never-ending loop of “Have you tried turning it off and on again?” and “I’m going to transfer you to another department.” But fear not, dear … Read more

AI Is Taking Over: Should Tech Support Be Worried?

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Artificial intelligence is on the rise, shaking up industries left and right like a caffeinated squirrel on a power line. And tech support? Well, it’s right in the crosshairs. With AI capable of learning and adapting at breakneck speed, everyone’s wondering: are the days of human tech support numbered? Or do we still need our … Read more

“I Forgot My Password” And Other Excuses For Your Incompetence

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Welcome to another thrilling episode of “I Can’t Believe It’s Not Common Sense,” where today’s special guest is your complete inability to remember a simple string of characters. That’s right, folks—it’s time to talk about one of the most frequent, mind-numbing tech support complaints: “I forgot my password.” Now, before you get all defensive, clutching … Read more

Customer Service Hell: A Rant For The Ages

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Alright, folks, let’s dive into the fiery pit of despair known as customer service hell. I’ve spent more time than I care to admit in tech support, and let me tell you, the stories I could share would make your hair curl. So, buckle up, because it’s time for a snarky, no-holds-barred rant about the … Read more

Surviving Tech Support: A Snarky Guide

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Welcome back, tech warriors! If you’re reading this, chances are you’ve been in the trenches of tech support hell, dodging stupid questions and dealing with clueless users. Whether you’re a seasoned veteran or a newbie trying to navigate the chaos, I’ve got you covered with my snarky survival guide. Buckle up, buttercup, because this is going to be one hell of a ride.

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I Can’t Fix Stupid, But I Can Charge You For Trying

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Ah, tech support. It’s the modern-day version of Dante’s Inferno, where patience goes to die, and problem-solving turns into a marathon of facepalming. Imagine this: on one side, you’ve got the beleaguered tech support agent, drowning in a sea of incomprehensible gibberish and mind-numbing requests. On the other side, there’s the user—a fascinating species with … Read more